TtukTtak NyangAccount & Data Deletion
You can request deletion of your TtukTtak Nyang account and the data stored on our servers as described below. We delete it within 7 days of your request and confirm by email.
If the Game is installed
- Open Settings in the Game.
- Tap Data → Delete Account & Data and confirm twice. Your server records (member number, nickname, rankings, arena, mail) and the progress on your device are deleted immediately.
If in-app deletion fails, send "Account deletion request" via Settings → Account · Purchases → Contact Support → Write Email (your member number is included automatically). We process it within 7 days.
Reset Data only clears progress on your device. To delete server records as well, use Delete Account & Data above.
If you already uninstalled the Game
Email support@leoncorpcore.com with the following. We will delete your data within 7 days and reply.
- Subject: [TtukTtak Nyang] Account deletion request
- Member number:
PS-XXXXXXXXXX(shown at the bottom of the Settings screen; also in the subject of any support email you sent before) - If you don't know it: the nickname you used, the approximate date you last played, and a Google Play order number (starting with GPA.) if you made a purchase
We may ask for more information if we cannot confirm the account is yours, so that we don't delete someone else's account.
Data that is deleted
- Your anonymous sign-in account and member number
- Nickname, ranking and arena records
- Player summary (progress, balances, gem ledger, total purchase amount, owned products) and unclaimed mail
- Suspicious-activity records and competitive restriction records
- Raw gameplay logs are deleted automatically within 90 days at most.
Data that is kept
- Purchase records (product, price, order number, receipt verification result): kept for 5 years under the Korean Act on Consumer Protection in Electronic Commerce, then deleted
- Support emails: kept for 3 years as consumer complaint/dispute records, then deleted
- Non-identifiable daily aggregate statistics (e.g. total daily revenue)
Please note
- Deleted accounts and records cannot be restored.
- Permanent paid products can be recovered by reinstalling the Game on the same Google Play account and using Settings → Restore Purchases. Consumables such as gems and the remaining time of time-limited passes are lost with the deletion and are not refunded.
Related: Privacy Policy · Terms of Service